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Knowledge base
General FAQs
Billing
3
Do you charge VAT on your bills?
Do you charge CCL on your Bills?
Can I opt to have my bills delivered by post?
Payments
1
Can I pay by bank transfer, cash or cheque?
App
1
How do I log into the app?
Readings
1
How do I find out my current usage?
Contracts
4
Can we switch our business electricity and gas supplier at any time?
What happens to my contract when I move business premises?
How do I find out my current contract end date?
How do I give notice on my current contract?
Miscellaneous
5
Why should I choose Jellyfish Energy as my business electricity and gas supplier?
Can I switch to Jellyfish Energy regardless of my annual usage?
I have a SMART Meter, can you still supply me?
I want a SMART Meter, will you install one?
I am moving business premises what should I do?
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